Help & Support

Last updated: October 8, 2026

Contact us

Have a question, found a bug, or need help with your account? Email us at support@dahabi-app.com and we'll get back to you.

Delete your account

You can delete your Dahabi account and all of its data yourself, in the app or at app.dahabi-app.com: open Profile → Delete Account and confirm. This works for guest accounts too. It permanently removes your profile, every jewelry item, every photo and receipt, and your value history. If you can't open the app, email support@dahabi-app.com from the address on your account and we'll delete it for you. See our Privacy Policy for what is kept afterwards and for how long.

Legal

Read our Privacy Policy to see what data we collect and how it's used, or our Terms of Service for the terms that govern using Dahabi.

A note on estimates

Dahabi's collection values are estimated melt values based on current metal spot prices — not a professional appraisal. See our Terms of Service for details.